mladen (Mladen Pejaković)
Support Manager

User Since
Sep 24 2016, 4:46 PM (156 w, 4 h)
Roles
Administrator

Recent Activity

Tue, Aug 27

mladen edited the content of Firefox Compatibility Mode.
Tue, Aug 27, 7:06 PM
mladen created T813: Package Mullvad VPN client.
Tue, Aug 27, 6:46 PM

Aug 21 2019

mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

If you run "Self-Test" from GNOME Disks then I do not see any other course but to try another disk. If your device is still under warranty contact Purism support, we'll handle there. (I see that your laptop is Librem.)

Aug 21 2019, 7:42 PM

Aug 20 2019

mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

This may indicate that your disk is failing. Start a live media (PureOS or Ubuntu) and check it for errors:

Aug 20 2019, 7:57 PM
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

@louis This means you are not using the latest live PureOS install ISO, which probably has this issue fixed.

Aug 20 2019, 5:42 PM
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

@louis You are doing something wrong, 2019-07-14 live ISO version has 4.19.0-5 kernel version.

Aug 20 2019, 5:32 PM
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

I can only suggest that you try with live PureOS, download the latest version from here please: http://downloads.puri.sm/live/gnome/2019-07-14/

Aug 20 2019, 4:46 PM
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

Do you have two disks in your laptop?

Aug 20 2019, 4:29 PM
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

@louis I suggest that you use the latest ISO image: http://downloads.puri.sm/oem/gnome/2019-07-14/

Aug 20 2019, 5:09 AM

Aug 15 2019

mladen created Install stopped half way.
Aug 15 2019, 9:17 PM
mladen edited the content of Troubleshooting.
Aug 15 2019, 9:13 PM

Aug 4 2019

mladen changed the visibility for T712: Outgoing requests on live PureOS ISO boot?.
Aug 4 2019, 8:48 AM
mladen changed the visibility for T712: Outgoing requests on live PureOS ISO boot?.
Aug 4 2019, 8:47 AM

Jul 30 2019

mladen updated subscribers of T783: Cryptsetup and initramfs issues after upgrade via Gnome Software.

@jeremiah.foster @mak not that update-initramfs did not fixed issues, but it made it worse: customer now cannot boot even the older kernel version.

Jul 30 2019, 10:10 PM
mladen edited the content of PureOS Frequently Asked Questions FAQ.
Jul 30 2019, 6:18 PM

Jul 29 2019

mladen added a comment to T783: Cryptsetup and initramfs issues after upgrade via Gnome Software.

The user upgraded via sudo apt update && sudo apt full-upgrade and also did sudo update-initramfs -u -k all and here's the output:

Jul 29 2019, 10:49 PM

Jul 28 2019

mladen added a comment to T783: Cryptsetup and initramfs issues after upgrade via Gnome Software.

A user recently upgraded via Software Center and had this issue. He can successfully boot *4.19.0-2* but the newer kernel (4.19.0-5):

Jul 28 2019, 6:32 PM
mladen added a comment to T792: Librem15v3: Boot failed after PureOS 8 update >> Cannot open access to console, root account is locked >> Press any key loop.

@gorgeous I suggest you do a re-install, you will save yourself a lot of time. Your installation seems very broken.

Jul 28 2019, 6:30 PM · Restricted Project

Jul 25 2019

mladen renamed Record your screen in PureOS from "Record Your Screen In Pureos" to "Record your screen in PureOS".
Jul 25 2019, 10:41 PM

Jul 22 2019

mladen created T794: Unable to install freeplane.
Jul 22 2019, 11:49 AM · Restricted Project

Jul 16 2019

mladen added a comment to T792: Librem15v3: Boot failed after PureOS 8 update >> Cannot open access to console, root account is locked >> Press any key loop.

@gorgeous Did you try this procedure: https://tracker.pureos.net/w/troubleshooting/broken_upgrade/#problem-2 (solution for problem 2)?

Jul 16 2019, 8:54 AM · Restricted Project

Jul 5 2019

mladen added a comment to T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones).

Awesome, can we close this now?

Jul 5 2019, 5:41 PM

Jun 25 2019

mladen edited the content of File Manager: Use File Manager To Do Checksums Of Files.
Jun 25 2019, 10:51 AM

Jun 23 2019

mladen edited the content of PureOS Frequently Asked Questions FAQ.
Jun 23 2019, 11:46 AM
mladen edited the content of Desktop.
Jun 23 2019, 11:14 AM
mladen edited the content of Accessibility.
Jun 23 2019, 11:13 AM
mladen edited the content of Desktop.
Jun 23 2019, 11:12 AM

Jun 21 2019

mladen added a comment to T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.

Thanks Jonas!

Jun 21 2019, 2:51 PM
mladen edited the description of T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.
Jun 21 2019, 8:57 AM

Jun 10 2019

mladen closed T782: [GNOME Boxes] Drag-n-drop between guest and host NOT working as "Wontfix".

The solution is: Windows requires spice-guest-tools to be installed for this to work. So this is not actually a bug with PureOS. Thanks @jeremiah.foster

Jun 10 2019, 10:21 AM

Jun 7 2019

mladen created T782: [GNOME Boxes] Drag-n-drop between guest and host NOT working.
Jun 7 2019, 5:02 PM

May 31 2019

mladen added a comment to T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones).

Another solution is to add:

May 31 2019, 10:46 PM
mladen reassigned T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones) from mak to jeremiah.foster.
May 31 2019, 9:50 PM

May 4 2019

nochelibre awarded T765: Please add "Logout and re-login required" to tip on viewing GNOME Logs a Like token.
May 4 2019, 9:59 PM
mladen closed T765: Please add "Logout and re-login required" to tip on viewing GNOME Logs as "Resolved".

Fixed.

May 4 2019, 9:45 PM
mladen edited the content of GNOME Logs cannot see any logs.
May 4 2019, 9:45 PM
mladen added a comment to T765: Please add "Logout and re-login required" to tip on viewing GNOME Logs.

but if logout/login is needed, please add a note to the end of the instructions.

May 4 2019, 9:44 PM

Apr 10 2019

mladen added a comment to T298: HDMI output limited to 1080p.

cvt 3840 2160 26 also works for me:

Apr 10 2019, 8:24 PM

Apr 9 2019

mladen edited the description of T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.
Apr 9 2019, 3:55 PM

Apr 3 2019

PerformantData awarded T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green") a Like token.
Apr 3 2019, 6:33 PM

Apr 1 2019

mladen closed T732: System support specialist | Job Description, Jobs as "Invalid".
Apr 1 2019, 6:46 PM

Mar 26 2019

mladen merged T729: Software and Updates application won't open into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 26 2019, 7:43 PM
mladen merged task T729: Software and Updates application won't open into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 26 2019, 7:43 PM · Restricted Project

Mar 24 2019

mladen edited the content of PureOS Frequently Asked Questions FAQ.
Mar 24 2019, 2:17 PM

Mar 11 2019

mladen merged T720: Software repositories in Gnome Software won't launch into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 11 2019, 10:45 PM
mladen merged task T720: Software repositories in Gnome Software won't launch into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 11 2019, 10:45 PM
mladen edited the content of PureOS Wiki.
Mar 11 2019, 12:26 AM
mladen edited the content of PureOS.
Mar 11 2019, 12:24 AM
mladen edited the content of PureOS.
Mar 11 2019, 12:23 AM

Mar 7 2019

mladen added a comment to T719: gksu does not work.

It's not, I installed the module and the same happens.

Mar 7 2019, 2:49 PM

Mar 6 2019

mladen created T719: gksu does not work.
Mar 6 2019, 8:56 PM
mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.

I asked, user said he is not able to install OpenSnitch manually (by compiling from source).

Mar 6 2019, 8:46 PM

Mar 1 2019

mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.

More info:

Mar 1 2019, 10:19 PM

Feb 25 2019

mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.
  • downloaded from pureos.net/download
  • sha sum matched
  • burned from win 7 operating system burning tool
  • user is from Slovenia
  • no VPN is used
  • dns is encrypted by RATtrap firewall
Feb 25 2019, 7:51 PM

Feb 24 2019

mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.

@jonas.smedegaard Yes, user starts PureOS live from a CD (they do not have disks in their computer), and this happens during bootup, before they even start desktop. (IIUC)

Feb 24 2019, 8:45 PM
mladen created T712: Outgoing requests on live PureOS ISO boot?.
Feb 24 2019, 8:09 PM
mladen updated subscribers of T541: GNOME Disks destroys disk encryption password when trying to change it.

@jeremiah.foster as per @chris.lamb advice, I want to raise a concern about this, we either need to fix it now, or to somehow warn users about this issue.

Feb 24 2019, 6:35 PM
mladen created T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Feb 24 2019, 6:04 PM

Feb 20 2019

mladen edited the content of OEM Installation.
Feb 20 2019, 10:46 PM

Feb 13 2019

mladen added a comment to T678: Pipe key not working on Librem13v3 DE (German) keyboard layout.

This is NOT related to T431, but rather the workaround of that issue, I have described it in T486 and proposed a solution (workaround is also there) so I won't say anything more here as I simply do not have time to explain everything once again.

Feb 13 2019, 11:59 AM · Restricted Project

Feb 11 2019

mladen assigned T298: HDMI output limited to 1080p to jeremiah.foster.
Feb 11 2019, 8:27 PM
mladen added a comment to T678: Pipe key not working on Librem13v3 DE (German) keyboard layout.

@chris.lamb: this was not needed before because Purism's assembly partner flashed the keyboard EC firmware prior to shipping.

Feb 11 2019, 4:39 PM · Restricted Project

Feb 4 2019

mladen edited the content of OEM Installation.
Feb 4 2019, 11:22 PM

Feb 2 2019

mladen edited the content of Installation Guide.
Feb 2 2019, 3:27 PM
mladen deleted Encrypted Live System Installation.
Feb 2 2019, 3:27 PM
mladen edited the content of Live System Installation.
Feb 2 2019, 3:26 PM

Jan 28 2019

mladen created PureBrowser FIDO U2F.
Jan 28 2019, 9:45 AM · Restricted Project
mladen edited the content of Tips & Tricks.
Jan 28 2019, 9:40 AM

Jan 26 2019

mladen reassigned T541: GNOME Disks destroys disk encryption password when trying to change it from mak to jeremiah.foster.
Jan 26 2019, 11:00 AM

Jan 15 2019

mladen closed T676: LibreOffice does not run after latest upgrade = 6.1.4-3 as "Resolved".
Jan 15 2019, 3:12 PM · Restricted Project

Jan 1 2019

mladen lowered the priority of T669: [FREEDOM ISSUE] originalpackage from "95" to "Normal".
Jan 1 2019, 9:31 PM · Freedom

Dec 28 2018

mladen edited the description of T670: ISSUES UPGRADING THE SYSTEM - kernel panic unable to mount root fs BIOS 4.7-Purism-4.
Dec 28 2018, 8:44 PM · Restricted Project

Dec 25 2018

mladen created T666: Update hplip package.
Dec 25 2018, 9:08 PM · Restricted Project

Dec 20 2018

mladen added a comment to T595: PureBrowser incompatible with user-agent sniffing at Firefox add-on store.

Confusingly that page talks about "compatibility mode" which is *not* what it is about: Compatibility mode is already enabled.

Dec 20 2018, 10:56 AM · Restricted Project, Restricted Project

Dec 13 2018

mladen edited the content of Missing Firmware.
Dec 13 2018, 6:44 PM

Dec 11 2018

mladen edited the content of Default Apps.
Dec 11 2018, 10:00 AM

Dec 6 2018

mladen added a comment to T595: PureBrowser incompatible with user-agent sniffing at Firefox add-on store.

For #2 see the note here: https://tracker.pureos.net/w/troubleshooting/firefox_compat_mode/

Dec 6 2018, 7:58 PM · Restricted Project, Restricted Project

Dec 2 2018

mladen edited the content of TorBrowser on PureOS.
Dec 2 2018, 3:05 PM
mladen added a comment to T347: Make it easy to start Tor Browser Bundle.

Wiki entry for TorBrowser: https://tracker.pureos.net/w/pureos/tips/torbrowser/

Dec 2 2018, 3:02 PM · Restricted Project
mladen created PureBrowser with Tor.
Dec 2 2018, 3:01 PM
mladen edited the content of TorBrowser on PureOS.
Dec 2 2018, 2:44 PM
mladen edited the content of Tips & Tricks.
Dec 2 2018, 2:43 PM
mladen edited the content of TorBrowser on PureOS.
Dec 2 2018, 2:41 PM
mladen created TorBrowser on PureOS.
Dec 2 2018, 2:39 PM
mladen edited the content of Tips & Tricks.
Dec 2 2018, 1:55 PM

Nov 27 2018

mladen edited the content of No internet access when connected to WIFI.
Nov 27 2018, 6:28 PM
mladen edited the description of T628: tracker-store process is eating CPU.
Nov 27 2018, 10:20 AM
mladen edited the description of T628: tracker-store process is eating CPU.
Nov 27 2018, 9:13 AM

Nov 26 2018

mladen added a comment to T630: update-initramfs fails to rebuild initramfs.

fstab

Nov 26 2018, 7:58 PM

Nov 25 2018

mladen created T630: update-initramfs fails to rebuild initramfs.
Nov 25 2018, 4:28 PM
mladen created T629: Encrypted system won't boot after kernel upgraded to 4.18.
Nov 25 2018, 4:24 PM
mladen created T628: tracker-store process is eating CPU.
Nov 25 2018, 4:20 PM
mladen created T627: Screen shuts down only while the laptop is on train.
Nov 25 2018, 4:16 PM

Nov 21 2018

mladen edited the content of GNOME Logs cannot see any logs.
Nov 21 2018, 2:23 PM

Nov 18 2018

mladen created GNOME Logs cannot see any logs.
Nov 18 2018, 4:06 PM
mladen edited the content of Troubleshooting.
Nov 18 2018, 4:00 PM

Nov 9 2018

mladen edited the content of Fixing broken system upgrade.
Nov 9 2018, 10:49 PM
mladen edited the content of Fixing broken system upgrade.
Nov 9 2018, 10:49 PM
mladen reassigned T541: GNOME Disks destroys disk encryption password when trying to change it from zlatan.todoric to mak.
Nov 9 2018, 9:07 AM

Oct 30 2018

mladen added a comment to T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.

I've removed the Purism lines as above from the /lib/udev/hwdb.d/60-keyboard.hwdb and restarted but still getting hash\tilde for the backslash\pipe key.

Oct 30 2018, 5:59 PM