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Sat, Nov 23

mladen added a comment to T298: HDMI output limited to 1080p.

@t1b0 You have two errors:

Sat, Nov 23, 15:10

Sun, Nov 10

mladen edited the content of Enable fractional scaling.
Sun, Nov 10, 14:25
mladen created an object: Enable fractional scaling.
Sun, Nov 10, 14:22
mladen edited the content of Tips & Tricks.
Sun, Nov 10, 14:20

Nov 10 2019

mladen edited the content of OEM Installation.
Nov 10 2019, 06:46

Nov 5 2019

mladen edited the content of Watching web videos.
Nov 5 2019, 15:37

Oct 27 2019

mladen added a comment to T627: Screen shuts down only while the laptop is on train.

@max.polwin I'm afraid I fon't have any advice. Would you mind contacting me @support email?

Oct 27 2019, 23:23
mladen added a comment to T694: Automatically lock the screen when Librem Key is removed.

Actually, the Librem Key I have is different, its PRODUCT env is 20a0/4108/100. Could we use more general solution?

Oct 27 2019, 06:57
mladen edited the content of Installing Apps.
Oct 27 2019, 04:17
mladen created an object: Install packages manually.
Oct 27 2019, 04:14
mladen edited the content of Tips & Tricks.
Oct 27 2019, 04:03

Oct 24 2019

mladen edited the content of OEM Installation.
Oct 24 2019, 04:23

Oct 23 2019

mladen added a comment to T827: External screens (HDMI) only up to fullHD - no 4k at all.

@nicole We are already tracking this here: https://tracker.pureos.net/T298

Oct 23 2019, 09:08

Oct 22 2019

mladen added a comment to T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones).

@jeremiah.foster ^

Oct 22 2019, 01:11

Oct 21 2019

mladen defrocked zlatan.todoric.
Oct 21 2019, 15:00

Oct 1 2019

mladen added a comment to T830: Capital Letters Random Typing Failures.

@EchedeyLR No, I am communicating with the reported via Purism support channels, we determined this is a hardware issue.

Oct 1 2019, 12:22 · Restricted Project
mladen closed T830: Capital Letters Random Typing Failures as Invalid.

Not a software issue, closing.

Oct 1 2019, 10:09 · Restricted Project

Sep 26 2019

mladen added a comment to T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.

@ajlok If those keys on your Librem 13 are dead, please contact Purism support, you need to re-flash keyboard EC firmware, which is out of scope for this ticket.

Sep 26 2019, 13:19

Sep 25 2019

mladen added a comment to T832: Purebrowser can't open youtube.

A user confirmed that after deleting PureBrowser profile folder YouTube is working again.

Sep 25 2019, 00:01

Aug 27 2019

mladen edited the content of Firefox Compatibility Mode.
Aug 27 2019, 12:06
mladen created T813: Package Mullvad VPN client.
Aug 27 2019, 11:46

Aug 21 2019

mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

If you run "Self-Test" from GNOME Disks then I do not see any other course but to try another disk. If your device is still under warranty contact Purism support, we'll handle there. (I see that your laptop is Librem.)

Aug 21 2019, 12:42

Aug 20 2019

mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

This may indicate that your disk is failing. Start a live media (PureOS or Ubuntu) and check it for errors:

Aug 20 2019, 12:57
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

@louis This means you are not using the latest live PureOS install ISO, which probably has this issue fixed.

Aug 20 2019, 10:42
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

@louis You are doing something wrong, 2019-07-14 live ISO version has 4.19.0-5 kernel version.

Aug 20 2019, 10:32
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

I can only suggest that you try with live PureOS, download the latest version from here please: http://downloads.puri.sm/live/gnome/2019-07-14/

Aug 20 2019, 09:46
mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

Do you have two disks in your laptop?

Aug 20 2019, 09:29

Aug 19 2019

mladen added a comment to T448: Kernel panic — not syncing: VFS: unable to mount root fs with linux-image 4.16.0-1-amd64 .

@louis I suggest that you use the latest ISO image: http://downloads.puri.sm/oem/gnome/2019-07-14/

Aug 19 2019, 22:09

Aug 15 2019

mladen created Install stopped half way.
Aug 15 2019, 14:17
mladen edited the content of Troubleshooting.
Aug 15 2019, 14:13

Aug 4 2019

mladen changed the visibility for T712: Outgoing requests on live PureOS ISO boot?.
Aug 4 2019, 01:48
mladen changed the visibility for T712: Outgoing requests on live PureOS ISO boot?.
Aug 4 2019, 01:47

Jul 30 2019

mladen updated subscribers of T783: Cryptsetup and initramfs issues after upgrade via Gnome Software.

@jeremiah.foster @mak not that update-initramfs did not fixed issues, but it made it worse: customer now cannot boot even the older kernel version.

Jul 30 2019, 15:10
mladen edited the content of PureOS Frequently Asked Questions FAQ.
Jul 30 2019, 11:18

Jul 29 2019

mladen added a comment to T783: Cryptsetup and initramfs issues after upgrade via Gnome Software.

The user upgraded via sudo apt update && sudo apt full-upgrade and also did sudo update-initramfs -u -k all and here's the output:

Jul 29 2019, 15:49

Jul 28 2019

mladen added a comment to T783: Cryptsetup and initramfs issues after upgrade via Gnome Software.

A user recently upgraded via Software Center and had this issue. He can successfully boot *4.19.0-2* but the newer kernel (4.19.0-5):

Jul 28 2019, 11:32
mladen added a comment to T792: Librem15v3: Boot failed after PureOS 8 update >> Cannot open access to console, root account is locked >> Press any key loop.

@gorgeous I suggest you do a re-install, you will save yourself a lot of time. Your installation seems very broken.

Jul 28 2019, 11:30 · Restricted Project

Jul 25 2019

mladen renamed Record your screen in PureOS from Record Your Screen In Pureos to Record your screen in PureOS.
Jul 25 2019, 15:41

Jul 22 2019

mladen created T794: Unable to install freeplane.
Jul 22 2019, 04:49 · Restricted Project

Jul 16 2019

mladen added a comment to T792: Librem15v3: Boot failed after PureOS 8 update >> Cannot open access to console, root account is locked >> Press any key loop.

@gorgeous Did you try this procedure: https://tracker.pureos.net/w/troubleshooting/broken_upgrade/#problem-2 (solution for problem 2)?

Jul 16 2019, 01:54 · Restricted Project

Jul 5 2019

mladen added a comment to T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones).

Awesome, can we close this now?

Jul 5 2019, 10:41

Jun 25 2019

mladen edited the content of File Manager: Use File Manager To Do Checksums Of Files.
Jun 25 2019, 03:51

Jun 23 2019

mladen edited the content of PureOS Frequently Asked Questions FAQ.
Jun 23 2019, 04:46
mladen edited the content of Desktop.
Jun 23 2019, 04:14
mladen edited the content of Accessibility.
Jun 23 2019, 04:13
mladen edited the content of Desktop.
Jun 23 2019, 04:12

Jun 21 2019

mladen added a comment to T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.

Thanks Jonas!

Jun 21 2019, 07:51
mladen updated the task description for T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.
Jun 21 2019, 01:57

Jun 10 2019

mladen closed T782: [GNOME Boxes] Drag-n-drop between guest and host NOT working as Wontfix.

The solution is: Windows requires spice-guest-tools to be installed for this to work. So this is not actually a bug with PureOS. Thanks @jeremiah.foster

Jun 10 2019, 03:21

Jun 7 2019

mladen created T782: [GNOME Boxes] Drag-n-drop between guest and host NOT working.
Jun 7 2019, 10:02

May 31 2019

mladen added a comment to T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones).

Another solution is to add:

May 31 2019, 15:46
mladen reassigned T285: Enable acoustic noise (and echo) cancelling feature by default (for Librem microphones) from mak to jeremiah.foster.
May 31 2019, 14:50

May 4 2019

nochelibre awarded T765: Please add "Logout and re-login required" to tip on viewing GNOME Logs a Like token.
May 4 2019, 14:59
mladen closed T765: Please add "Logout and re-login required" to tip on viewing GNOME Logs as Resolved.

Fixed.

May 4 2019, 14:45
mladen edited the content of GNOME Logs cannot see any logs.
May 4 2019, 14:45
mladen added a comment to T765: Please add "Logout and re-login required" to tip on viewing GNOME Logs.

but if logout/login is needed, please add a note to the end of the instructions.

May 4 2019, 14:44

Apr 10 2019

mladen added a comment to T298: HDMI output limited to 1080p.

cvt 3840 2160 26 also works for me:

Apr 10 2019, 13:24

Apr 9 2019

mladen updated the task description for T486: Pipe key producing # on Librem 13 v2, v3 UK and DE model devices.
Apr 9 2019, 08:55

Apr 3 2019

PerformantData awarded T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green") a Like token.
Apr 3 2019, 11:33

Apr 1 2019

mladen closed T732: System support specialist | Job Description, Jobs as Invalid.
Apr 1 2019, 11:46

Mar 26 2019

mladen merged T729: Software and Updates application won't open into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 26 2019, 12:43
mladen merged task T729: Software and Updates application won't open into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 26 2019, 12:43 · Restricted Project

Mar 24 2019

mladen edited the content of PureOS Frequently Asked Questions FAQ.
Mar 24 2019, 07:17

Mar 11 2019

mladen merged T720: Software repositories in Gnome Software won't launch into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 11 2019, 15:45
mladen merged task T720: Software repositories in Gnome Software won't launch into T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Mar 11 2019, 15:45

Mar 10 2019

mladen edited the content of PureOS Wiki.
Mar 10 2019, 17:26
mladen edited the content of PureOS.
Mar 10 2019, 17:24
mladen edited the content of PureOS.
Mar 10 2019, 17:23

Mar 7 2019

mladen added a comment to T719: gksu does not work.

It's not, I installed the module and the same happens.

Mar 7 2019, 06:49

Mar 6 2019

mladen created T719: gksu does not work.
Mar 6 2019, 12:56
mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.

I asked, user said he is not able to install OpenSnitch manually (by compiling from source).

Mar 6 2019, 12:46

Mar 1 2019

mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.

More info:

Mar 1 2019, 14:19

Feb 25 2019

mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.
  • downloaded from pureos.net/download
  • sha sum matched
  • burned from win 7 operating system burning tool
  • user is from Slovenia
  • no VPN is used
  • dns is encrypted by RATtrap firewall
Feb 25 2019, 11:51

Feb 24 2019

mladen added a comment to T712: Outgoing requests on live PureOS ISO boot?.

@jonas.smedegaard Yes, user starts PureOS live from a CD (they do not have disks in their computer), and this happens during bootup, before they even start desktop. (IIUC)

Feb 24 2019, 12:45
mladen created T712: Outgoing requests on live PureOS ISO boot?.
Feb 24 2019, 12:09
mladen updated subscribers of T541: GNOME Disks destroys disk encryption password when trying to change it.

@jeremiah.foster as per @chris.lamb advice, I want to raise a concern about this, we either need to fix it now, or to somehow warn users about this issue.

Feb 24 2019, 10:35
mladen created T711: Software & Updates fails to start ("aptsources.distro.NoDistroTemplateException: Error: could not find a distribution template for PureOS/green").
Feb 24 2019, 10:04

Feb 20 2019

mladen edited the content of OEM Installation.
Feb 20 2019, 14:46

Feb 13 2019

mladen added a comment to T678: Pipe key not working on Librem13v3 DE (German) keyboard layout.

This is NOT related to T431, but rather the workaround of that issue, I have described it in T486 and proposed a solution (workaround is also there) so I won't say anything more here as I simply do not have time to explain everything once again.

Feb 13 2019, 03:59 · Restricted Project

Feb 11 2019

mladen assigned T298: HDMI output limited to 1080p to jeremiah.foster.
Feb 11 2019, 12:27
mladen added a comment to T678: Pipe key not working on Librem13v3 DE (German) keyboard layout.

@chris.lamb: this was not needed before because Purism's assembly partner flashed the keyboard EC firmware prior to shipping.

Feb 11 2019, 08:39 · Restricted Project

Feb 4 2019

mladen edited the content of OEM Installation.
Feb 4 2019, 15:22

Feb 2 2019

mladen edited the content of Installation Guide.
Feb 2 2019, 07:27
mladen deleted Encrypted Live System Installation.
Feb 2 2019, 07:27
mladen edited the content of Live System Installation.
Feb 2 2019, 07:26

Jan 28 2019

mladen created PureBrowser FIDO U2F.
Jan 28 2019, 01:45 · Restricted Project
mladen edited the content of Tips & Tricks.
Jan 28 2019, 01:40

Jan 26 2019

mladen reassigned T541: GNOME Disks destroys disk encryption password when trying to change it from mak to jeremiah.foster.
Jan 26 2019, 03:00

Jan 15 2019

mladen closed T676: LibreOffice does not run after latest upgrade = 6.1.4-3 as Resolved.
Jan 15 2019, 07:12 · Restricted Project

Jan 1 2019

mladen lowered the priority of T669: [FREEDOM ISSUE] originalpackage from 95 to Normal.
Jan 1 2019, 13:31 · Freedom

Dec 28 2018

mladen updated the task description for T670: ISSUES UPGRADING THE SYSTEM - kernel panic unable to mount root fs BIOS 4.7-Purism-4.
Dec 28 2018, 12:44 · Restricted Project

Dec 25 2018

mladen created T666: Update hplip package.
Dec 25 2018, 13:08 · Restricted Project

Dec 20 2018

mladen added a comment to T595: PureBrowser incompatible with user-agent sniffing at Firefox add-on store.

Confusingly that page talks about "compatibility mode" which is *not* what it is about: Compatibility mode is already enabled.

Dec 20 2018, 02:56 · Restricted Project, Restricted Project

Dec 13 2018

mladen edited the content of Missing Firmware.
Dec 13 2018, 10:44

Dec 11 2018

mladen edited the content of Default Apps.
Dec 11 2018, 02:00

Dec 6 2018

mladen added a comment to T595: PureBrowser incompatible with user-agent sniffing at Firefox add-on store.

For #2 see the note here: https://tracker.pureos.net/w/troubleshooting/firefox_compat_mode/

Dec 6 2018, 11:58 · Restricted Project, Restricted Project

Dec 2 2018

mladen edited the content of TorBrowser on PureOS.
Dec 2 2018, 07:05
mladen added a comment to T347: Make it easy to start Tor Browser Bundle.

Wiki entry for TorBrowser: https://tracker.pureos.net/w/pureos/tips/torbrowser/

Dec 2 2018, 07:02 · Restricted Project
mladen created PureBrowser with Tor.
Dec 2 2018, 07:01
mladen edited the content of TorBrowser on PureOS.
Dec 2 2018, 06:44