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GUI passphrase window is missing
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Description

Install from pureos.net, 2018-05-30 iso. Accepted encryption option and put in passphrase. Then fully updated. Upon reboot I was presented with the attached picture. Putting the encryption passphrase in blind will result in unlock and normal operation.

Edit: I wrote this several weeks ago and it never sent and then {F97499}got buried in tabs... Issue is still there however.

Event Timeline

mak changed the task status from Open to Incomplete.Aug 13 2018, 16:14

Please check whether the following packages are installer: pureos-minimal, pureos-standard, plymouth.
Without the pureos-* packages, the system isn't considered valid PureOS. They usually only get removed when someone adds 3rd-party unsupported repositories.

james@Librem13v3-PureOS:~$ dpkg -l pureos-minimal
Desired=Unknown/Install/Remove/Purge/Hold

Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
/ Name Version Architecture Description

+++-==============================================-============================-============================-==================================================================================================
ii pureos-minimal 0.9.1 amd64 Minimal core of PureOS
james@Librem13v3-PureOS:~$ dpkg -l pureos-standard
Desired=Unknown/Install/Remove/Purge/Hold

Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
/ Name Version Architecture Description

+++-==============================================-============================-============================-==================================================================================================
ii pureos-standard 0.9.1 amd64 PureOS standard system
james@Librem13v3-PureOS:~$ dpkg -l plymouth
Desired=Unknown/Install/Remove/Purge/Hold

Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
/ Name Version Architecture Description

+++-==============================================-============================-============================-==================================================================================================
ii plymouth 0.9.3-3pureos1 amd64 boot animation, logger and I/O multiplexer
james@Librem13v3-PureOS:~$

This was a brand new nuke and pave install at that time. This is in sources.list: deb https://repo.puri.sm/pureos landing main

This sounds like the same or similar issue reported here on the forums. In addition to the problem reported here, I found that I was asked for the decryption password three times, once by grub, once to decrypt root and again to decrypt swap. The problem was resolved following the details reported in the forum post. It's unclear which package upgrade caused the problem in the first place, as far as I can tell pureos-minimal, pureos-standard, and plymouth were still present after the upgrade.

As weird as it looks, this issue is the same bug as the OEM encryption issue.