[color calibration] Crashing during the process
Open, Needs TriagePublic

Description

Hi,

How to reproduce
Connect a PantoneHueyPro colorimeter via USB, then launch Gnome-settings, click on the screen and press "Calibrate".
The process starts, I position the colorimeter on the screen and I press a key to continue.

Result
The color calibration process crashes during the process.
(screenshot in attachment)

(gnome-control-center:3233): color-cc-panel-WARNING **: calibration failed with code 1: Timeout was reached
(gnome-control-center:3233): color-cc-panel-WARNING **: failed to start calibrate: failed to calibrate

Workaround
Unfortunately, an issue also affect DisplayCal , the GUI I use as an alternative to calibrate screen.
(screenshot in attachment)

Information
This bug report might be related to https://tracker.pureos.net/T187

Hi David,
first of all, nice to have you here.
Can you update first entire system and fix broken packages as suggested by the command you got in terminal. Also that can be an issue with Wayland session atm (it will be fixed if that is the case), so you can try on login screen to switch to X session.

Thank you. Nice to meet you too!

  • I was already using GNOME on Xorg session ( digital painting with Krita and wacom configuration are not compatible with Wayland at the moment )
  • The message you see on the screenshot (for the install of Zim) is just the package manager complaining I downgraded a single package for trying the workaround of https://tracker.pureos.net/T187 ; I did the system update, same result.
jeff added a subscriber: jeff.Oct 3 2017, 11:53 PM

Not sure if relevant for this issue (seems you isolated the issue from the GUI tool) but might be: Do you use the Debian packaged DisplayCAL from the package dispcalgui?

@davidrevoy is this as well fixed now?

@zlatan.todoric : This one is not fixed, even with a fresh OEM PureOS ( I just tested).

If I connect a colorimeter ; the Gnome "color" GUI appears, I can stick my colorimeter on my screen but it still fails after launching.

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