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Maniphest T122

Librem13v2 Touchpad not working with OEM install
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Description

(Sorry if this is a duplicate as I know you are already aware of the issue. I haven't been able to find it in the existing tasks so I post it.)

When starting the OEM install on a brand new Librem 13 v2, the touchpad is not working. Plugging an external USB mouse does work.

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francois created this task.Jun 27 2017, 04:44
francois added a project: Restricted Project.Jun 27 2017, 08:30
zlatan.todoric reassigned this task from zlatan.todoric to chris.lamb.Jan 31 2018, 19:23
zlatan.todoric added a subscriber: zlatan.todoric.

@lamby, please take a look and debug this one.

zlatan.todoric triaged this task as Unbreak Now! priority.Jan 31 2018, 19:26
chris.lamb added a comment.Feb 1 2018, 07:44

@francois "OEM install" - you are using the downloaded ISO? If so, please give me the SHA1 of said image so we are working from the same version as there were some changes recently.

francois added a comment.Feb 2 2018, 00:49

@chris.lamb The latest one where I could reproduce the bug with was the one from 2018-01-20

https://downloads.puri.sm/oem/gnome/2018-01-20/pureos-8.0-gnome-oem_20180120-amd64.hybrid.iso

chris.lamb added a comment.Feb 2 2018, 02:39

This is stumping me at the moment, alas. Whilst the trackpad is being detected, it does not appear to be registering as a mouse device. Well, /dev/input/event5 is being detected as the touchpad, rather than /dev/input/mouse0 ("no input driver specified"). Not sure if that is even meaningful. X has -- unfortunately -- always worked for me in the past. Device exists in /proc/bus/input/devices as expected

chris.lamb added a comment.Feb 2 2018, 02:44

This might be an evdev/libinput thing, but d-i does not ship (has has not shipped) with libinput, so there is possibly some hardware regression/change involved here.

Can you confirm that this has worked before?

francois added a comment.Feb 2 2018, 09:13

@chris.lamb no, I cannot confirm that it has ever been working. I have never seen it work.

However, I have only tested one or 2 OEM installs so you should ask Zlatan or Matthias as they should have more experience than me about it.

chris.lamb added a comment.Feb 2 2018, 09:23

Thanks. Have synced with debian-boot team on this..

• tharvill added a subscriber: • tharvill.Feb 11 2018, 13:23

I'd like to weigh in and let you know the same thing happened to me in my new Librem 15 purchase of a month ago. I keyboarded my way through the setup and then the trackpad worked after final boot into the windowing environment.

Thanks!

chris.lamb added a comment.Feb 11 2018, 14:11

@tharvill Underlining this is not a (recent!) regression is helpful, thank you. I am fairly certain it's a somewhat structural problem with the Debian Installer generally which will require some work in Debian itself.

• I_have_issues added a subscriber: • I_have_issues.Mar 27 2018, 14:03
This comment was removed by • I_have_issues.
• I_have_issues added a comment.Mar 27 2018, 14:14

I have never got multitouch, or two finger click to work. I run Ubuntu 17.10.

If it is not working at all for some, maybe try Fn+F1 to toggle on/off the track pad.

chris.lamb added a comment.Mar 27 2018, 14:43

@I_have_issues wrote:

I have never got multitouch, or two finger click to work. I run Ubuntu 17.10.

This is a separate issue to any multitouch issues, I'm afraid :)

mak closed this task as Resolved.Apr 10 2018, 18:22
mak added a subscriber: mak.

This should be resolved via T365 (doesn't fix the d-i problem, but still resolves the issue in PureOS since the install environment and regular PureOS environment are (almost) identical now, so touchpads work well).